Your use of the website is permitted only on the following conditions. If you do not accept these terms and conditions, you should cease use of this website immediately.

You will not:

upload or transmit through the website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;

use the website in a way that may cause the website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the website is in any way impaired;

use the website in any manner which violates or infringes the rights of any person, firm or company or the rights thereof (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy); or

attempt any unauthorised access to any part or component of the website.

You agree not to upload or transmit through the website without limitation, any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;

No portion of this website may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written consent. [ However, y ou are granted a limited, revocable, non-exclusive right to create a hyperlink to the home page of Specs2you®.com, or its products (or services) in a false, misleading, derogatory, or otherwise offensive matter. You may not use any proprietary mark or other logo or graphic as part of such link without our express written consent.

Our Rights

change these terms and conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions have been changed. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.

We will use our reasonable endeavours to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website.

We reserve the right to withdraw any goods from the website at any time and we will not be liable to you or any third party by reason of our doing so.

Cookies

In common with other websites, we use "cookies". A brief summary of cookies and their effect is set out below. If you require further information, please check www.allaboutcookies.org. Please note that the aforementioned website is operated by a third party and we accept no responsibility for its contents or any loss or damage which you may experience through accessing that website or following any advice contained thereon.

A cookie is a small file that a website places on your hard drive to enable it to remember certain details about you at a later time.  Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order. Please note, however, that we do not use cookies to store any of your personal or financial information on your computer. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser options or any associated Help file.

Third Party Links

We may provide links to other websites where we believe that such links may be of interest to our customers. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, goods or services available from such websites, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites.

Monitoring

We have the right to monitor any activity and content associated with the website. We may investigate any reported violation of these terms and conditions and take any action that we deem appropriate (including, but not limited to, issuing warnings, denying access and/or removing any materials from the website). We may also investigate, at our sole discretion, the use, or attempted use, of any credit card, and take such action as we deem appropriate, including without limitation, contacting the person using such card or cancelling orders placed by such person.

Note: You should also refer to the terms and conditions which appear under the “General” heading within the Sale and Purchase of Goods terms and conditions. Those provisions are equally applicable to your use of the website.

All orders are subject to acceptance and availability. If the item you have ordered is not available from stock you will be contacted by e-mail or phone (if you have given us details) and you will have the option either to wait until the item is available from stock or to cancel your order.

All prices are inclusive of VAT at the current rates and are correct at the time of entering information. However, we reserve the right to change prices without prior notice to you.

Any order made by you will be treated as an offer to purchase goods from us. A contract between you and us will only be constituted when we despatch the goods to you or when we debit your credit or debit card, whichever is the earlier. We reserve the right to reject any offer to purchase made by you at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods advertised on the website.

Goods are sold on the condition that they may not be resold to the public.

You warrant that the information which you are required to provide when you make an offer to buy goods via the website is true, accurate and complete in all respects.

You may not order from us unless you are over the age of 18, and you must not be registered blind, or partially sighted.

All glasses will be prepared in accordance with and to the specifications of the prescription provided by you. We strongly recommend that all prescriptions provided to us must be the result of a sight test performed within the last 2 years. If you are unsure of the appropriate prescription to be applied, you should consult a registered ophthalmic optician before placing an order.

Unless your prescription (or you) states otherwise, we will apply an appropriate average pupillary distance (PD) to complete your order. Please refer to [LINK TO PD PAGE] for further information on pupillary distance. The aforementioned average PD shall be 63mm for bifocal and single vision distance lenses, or 60mm for single vision reading lenses. We will not accept or fulfil orders for varifocal or progressive lenses.

We will not accept or fulfil orders for lenses of 8 dioptres and over. Nor will we accept or fulfil orders for lenses where the sphere value added to the cylindrical value equals 8 dioptres and over.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we are not liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Your Glasses are covered by a one-year guarantee from date of purchase; this is relevant only to the failure of the product due to manufacture error and not accidental loss or damage.

Right of Cancellation

You have the right to cancel any contract within 14 days of receipt by you of the goods.

If you do cancel a contract pursuant to this clause, you must:

If you do cancel a contract pursuant to this clause, we will refund the monies you have paid to us within 30 days of you giving us cancellation notice.

Inspection of goods

Upon delivery of the goods, you should inspect them carefully. If any of the goods are damaged, please contact us to inform us accordingly and do not use the goods. Each of the goods will contain written confirmation of the prescription of the goods. If the prescription stated does not match the prescription ordered, please contact us to inform us accordingly and do not use the goods.

Your Personal Data

We respect your personal information and undertake to comply with applicable Data Protection legislation from time to time in place.

We confirm that any personal details which you provide to us from which we can identify you are held in accordance with our Data Protection Registration. We may use the information for the following purposes:

for statistical purposes to improve the service we give to you;

to administer our business;

unless you have already objected during the registration process, to notify you of products or services that may be of interest to you; and

unless you have already objected during the registration process, to be disclosed to other relevant third parties, who may contact you about their products or services that may be of interest to you.

stating your full name, address, your e-mail address and any other relevant information and notify us accordingly.

Subject to your rights of objection set out above, and your right of objection in the registration process, you agree that you do not object to us, or third parties contacting you for any of the above purposes whether by fax, telephone, e-mail, in writing or by SMS (text message) and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

In the event that your personal information is no longer used by us for the purposes outlined in clause 4.2, we will delete it except insofar as it is necessary to retain such information to comply with other relevant or applicable law.

In the event that your personal data becomes untrue, inaccurate or incomplete, or in any event, you have the right to access your personal data and may rectify the same.

Payment

Payment can be made by any major credit or debit card. Payment will typically be debited and cleared from your account before the despatch of your goods to you.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Delivery

Unless agreed otherwise in writing:

delivery of the goods will take place at the delivery address stated on the order form;

delivery of the goods must be to a UK address; and

delivery of the goods will take place within 28 days.

Any dates specified by us for delivery of goods are intended to be an estimate and time for delivery is not guaranteed. If no dates are specified, we will endeavour to deliver within a reasonable time.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

GENERAL

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

Notices

Any communications between us regarding this contract that are required to be in writing must be sent by first class post, facsimile or delivered by hand. Any written communication will be treated as having been served on the addressee 3 working days after posting (if sent by first class post), at the time of transmission (if sent by fax and a satisfactory transmission report is obtained) and at the time of delivery (if delivered by hand).

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

The website is provided on an "as is" basis without any representation made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the goods including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose.

We make no warranty that the website will meet your requirements, that access will be uninterrupted, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. we will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these terms and conditions for:

any loss of goodwill or reputation; or

any loss which was not brought to the attention of Specs2you®.com at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by Specs2you®.com.

in any case whether or not such losses were within the contemplation of either of Us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of Us arising out of or in connection with the provisions of any matter under these terms and conditions.

Nothing in the terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. Notwithstanding any other provision in these terms and conditions, nothing herein shall limit your rights as a consumer under English law.

Electronic communications

When you visit Specs2you®.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purpos es, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisf y any legal requirement that such communications be in writing. This condition does not affect your statutory rights. You recognise and acknowledge that electronic communication is inherently insecure.

If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.

Waiver

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Entire Agreement

These terms and conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between you and us in relation to such matters. You confirm that you have read these conditions and, you fully understand them. None of our representatives, agents or sales persons have authority to vary, amend or waive any of these terms and conditions on our behalf and no amendment or addition to any of these terms and conditions shall be deemed to have been accepted unless we agree otherwise with you in writing.

Governing Law

The terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.